New Approaches to Higher Education IT Strategic Planning


Effective IT strategic plans provide a broad base of understanding by communicating the IT department’s mission, vision, and goals, as well as identifying specific initiatives and directions needed to meet success measures. The massive increase in the role and visibility of IT, as well as a change in how IT provides services, requires a new look at how IT strategic plans are created and used. New IT strategic planning models emphasize continuous improvement, making the plans living, breathing documents that undergo frequent periodic adjustments. As IT plays a more strategic role throughout the campus, the IT strategic plan also is more closely aligned with and tied to institutional planning. This paper looks at causes for the shift in how institutions are approaching IT strategic planning and how IT strategic planning relates to overall institutional planning. In addition, new models and trends in IT strategic planning are identified to help guide IT organizations as they are considering their own strategic planning approach.

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