Technology-Mediated Advising and Student Support: An Institutional Self-Assessment


This rubric aims to help community colleges and broad-access four-year colleges assess their work on technology-mediated advising and student support, sometimes referred to as Integrated Planning and Advising for Student Success (iPASS).

This work involves moving from a model  of advising focused on information provision or course registration to one in which advising is  sustained, strategic, integrated, proactive, and personalized (SSIPP)  —in which students have a  dedicated advisor who can connect them to a coherent, institution-wide network of services. 

This self-assessment tool was prepared by CCRC and Tyton Partners. Funding was provided by the Bill & Melinda Gates Foundation.

Suggested citation: Community College Research Center & Tyton Partners. (2017).  Technology-mediated advising and student support: An institutional  self-assessment. New York, NY: Columbia University, Teachers College, Community College Research Center.

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