Abstract
At the 1992 CAUSE Conference in Dallas, Texas, the association presented the third annual CAUSE ELITE Award for Exemplary Leadership and Information Technology Excellence to honor an outstanding professional in the field of information technology management in higher education. Recipient Bernard W. Gleason of Boston College addressed more than 1,300 information technology administrators during a luncheon at which he was honored. This article is a record of his remarks on that occasion, followed by CAUSE/EFFECT's interview with Gleason about innovative personnel changes he has made in Boston College's information technology organization.