Setting the Fires of IT Change: Sparks, Accelerants, and Retardants

Published:
Presentations and Seminars
Author(s) and Contributors:
Author(s): Kathy Bohnstedt Sue Clabaugh Star Muir
Source(s) and Collection(s):
Presentation(s): Mid-Atlantic Regional Conferences
ParentTopics:
IT Support Services Organizational Structure

Abstract

Academic IT leaders are challenged to create effective and flexible learning facilities, establish responsive working structures, manage faculty expectations, and reallocate individuals to maximize human resource potential. We explore issues surrounding major structural changes in support services and identify strategies for restructuring IT support for new or evolving facilities.

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