Filling a Void in IT Professional Development: Understanding Higher Education


This research bulletin suggests that there is a void in IT professional development programs specific to higher education. Northeastern University has established a course for IT professionals that focuses on understanding how higher education's history, organizational structure, governance, and practices impact the demands on faculty, students, and administrative staff. In its most general sense, the course is designed to meet the challenge of educating IT professionals about the customers they serve and the institutional environment in which they operate. The course also fosters an understanding of the unique language, principles, and practices of higher education.

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