This ECAR case study complements the 2008 ECAR study by Philip J. Goldstein, Leading the IT Workforce in Higher Education. Developing the IT Workforce at the University of South Australia describes both the commitment of the University of South Australia (UniSA) to its workforce and the information technology organizationâ€™s successful effort to create and foster a high-performing IT team. Since its formation in 1991, UniSA faced exceptionally stiff challenges in transforming itself from a technical institute and college of advanced education into a comprehensive research-oriented university. This evolution brought with it workforce misalignments in both the academic and professional staff. With its longstanding and explicit commitment to equity and a great deal of foresight, UniSAâ€™s leaders have established the institutionâ€™s reputation as an employer committed to the well-being of academic and professional staff even in the face of major competition in the turbulent financial environment and the local employment market.
Citation for this work: Dodds, Ted, and Richard N. Katz. â€œDeveloping the IT Workforce at the University of South Australiaâ€ (Case Study 2). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2008, available from http://www.educause.edu/ecar.