Process and Politics: IT Governance in Higher Education
- Published:
- Briefs, Case Studies, Papers, Reports
- Author(s) and Contributors:
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Author(s): Ron Yanosky Jack McCredie
- Source(s) and Collection(s):
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Sources(s): EDUCAUSE Research Collection(s): Research Report
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Abstract
Abstract
This 2008 ECAR research study examines the extent of participation in IT governance by campus leaders and constituents; the use of IT governance mechanisms such as IT steering committees, project review, and performance measurement; and practices associated with good IT governance outcomes. The report is based on a literature review, consultation with practicing CIOs experienced in IT governance, and a web-based survey that was distributed to institutional representatives (mostly senior IT leaders) at 1,648 EDUCAUSE member institutions in June and July 2007. We received 438 responses (a 26.6 percent response rate to the survey). In addition, we received 216 responses from 59 institutions to a quantitative web-based survey for participants in IT governance who work outside of central IT. In addition to reporting the findings from these quantitative tools, this study includes feedback from interviews with 28 senior IT leaders from a mix of institutions. The interviews were designed to gain deeper insights into findings from the quantitative analysis and to capture additional ideas and viewpoints.
Table of Contents | |
Entire Study | Process and Politics: IT Governance in Higher Education |
Foreword | |
Chapter 1 | Executive Summary |
Chapter 2 | Introduction and Methodology |
Chapter 3 | IT Governance Maturity and Context |
Chapter 4 | Inputs and Decision Making |
Chapter 5 | IT Governance in Action: Committees and Processes |
Chapter 6 | IT Governance Performance and Effectiveness |
Chapter 7 | CIOs and Executives |
Chapter 8 | The Future of IT Governance |
Appendix A | Institutional Respondents to the Online CIO Survey |
Appendix B | Institutional Respondents to the Online Executive Survey |
Appendix C | Interviewees in Qualitative Research |
Appendix D | Statistical Details |
Appendix E | Bibliography |
Online Supporting Materials |
Key Findings |
Roadmap |
Survey Instrument—CIOs |
Survey Instrument—Executives |
Download Resources
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Executives Survey Instrument
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Survey Instrument
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Entire Study
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Key Findings
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Roadmap