This ECAR research bulletin explores the process of building an appreciation for diversity into the fabric of an organization through a program that employs an innovative approach to professional development. Developed for the University of Rochester IT staff, the IT Professional Development Program capitalizes on the diverse talents of an IT organization to improve human capital and create transformational collaborations.
Citation for this Work: Singhal, Samantha, with Julie Buehler and Jeffrey Carpenter. "Attract, Retain, and Engage the Best: Building an Inclusive IT Culture through Professional Development" (Research Bulletin 11, 2010). Boulder, CO: EDUCAUSE Center for Analysis and Research, 2010, available from http://www.educause.edu/ecar.