IT Communications Community Group Virtual Coffeeshop: Communication in Times of Change

Abstract

Is your organization going through large-scale changes? Are you in charge of using communication to manage resistance and build trust in your unit? Do you work with senior leadership and executives to ensure their vision is heard across your university? In this EDUCAUSE IT Communications Community Group (ITCOMM CG) virtual coffeeshop, our panelists will discuss their approach to communicating during times of change, relaying their own experiences, highlighting successes, lessons learned, and outcomes of their change initiatives. To learn more about ITCOMM, visit: https://www.educause.edu/community/it-communications-community-group

• Megan Folmar (Facilitator) Director of IT Marketing and Communications Penn State

• Nicole Riehl Dahya Communications Manager University of Iowa

• Stefanie Horvath Assistant Director of ITS Communications University of Michigan

• Rachel Napoli Chief of Staff University of Iowa

• Sheri Thompson, Director of Research & Educational Technology Services/FTC Louisiana State University

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