Support for a Web-Based Courseware Tool on an Underprepared Campus: Sometimes You Have to Get the Cart to Pull the Horse!

Published:
Presentations and Seminars
Author(s) and Contributors:
Author(s): Ritchie Boyd
Source(s) and Collection(s):
Presentation(s): Annual Conferences
ParentTopics:
IT Support Services Learning Management Systems (LMS)

Abstract

When the impetus and funding for selecting and implementing a Web-based courseware tool comes from outside of your institution, more questions than answers are likely to arise from potential support providers. Who is paying for this? What is my role? Who is leading the effort? And perhaps most importantly, Do I have to?

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