The Siege Mentality of IT Organizations

Abstract

Today's IT organizations are overloaded with never-ending user demands and, in the eyes of some users, can never do enough. Wary of criticism and unrealistic expectations, some IT organizations have adopted a "siege" mentality. Learn how West Virginia University threw open the doors of the IT fortress and embraced partnerships with Student Affairs, Extension, Admissions and Records, and other units on campus.

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