Supporting E-Learning in Higher Education



Supporting E-Learning in Higher Education is the result of 10 months of collaborative research conducted by ECAR and IDC to learn about evolving student and instructor support requirements for online distance-learning courses, hybrid courses, and traditional courses that leverage technology. It reports the results of nearly 300 college and university survey responses, as well as findings from interviews of more than 50 individuals in higher education. Designed to highlight effective e-learning support practices at selected institutions, the research focused primarily on centrally administered departments that offer e-learning resources across the institution, examining the relationship between successful e-learning strategies and the degree to which faculty and students are supported in integrating technology into the learning experience.

Table of Contents
Entire Study Supporting E-Learning in Higher Education
Ch. 1 Executive Summary
Ch. 2 Introduction
Ch. 3 Methodology and Participant Demographics
Ch. 4 An Overview of E-Learning Activity
Ch. 5 Drivers Behind E-Learning Initiatives
Ch. 6 Impact and Challenges of E-Learning
Ch. 7 Central Support Providers for E-Learning
Ch. 8 Institutional E-Learning Support Practices
Ch. 9 Challenges to E-Learning Support
Ch. 10 Lessons Learned, Trends and Issues, and Conclusions
Appendix Interviewees in Qualitative Research
Case Studies
Supporting E-Learning at Colgate University
Supporting E-Learning at St. Philip's College
Supporting E-Learning at the University of Central Florida
Supporting E-Learning at the University of Phoenix
Supporting E-Learning at the University of Southern California
Supporting E-Learning at Virginia Polytechnic Institute and State University
Online Supporting Materials
Survey Instrument
Key Findings

Download Resources