Abstract
This three-part framework outlines key features of holistic student support at community colleges and broad-access four-year colleges. The first section outlines structures or guidelines that facilitate the provision of student support that is sustained, strategic, integrated, proactive, and personalized (Kalamkarian, Karp, & Ganga, 2017). It addresses who receives what support, and when. The subsequent two sections focus on the process of engaging in holistic student support. These sections outline how advisors and student support staff reach out to students and what they teach their advisees. Engaging in outreach and advising pedagogy holistically involves moving beyond disseminating information to students to supporting their cognitive development and sense of social and emotional belonging.
This guide was prepared by CCRC and Tyton Partners. Funding was provided by the Bill & Melinda Gates Foundation.