iPASS: Lessons From the Field

Published:
Briefs, Case Studies, Papers, Reports
Author(s) and Contributors:
Author(s): Susan Metros Holly Morris
Source(s) and Collection(s):
Sources(s): EDUCAUSE Publications
ParentTopics:
Change Management Collaborations and Partnerships Communications Faculty Development Higher Education Transformation Institutional Management Technology-Enabled Advising Metrics Professional Development Student Learning Support Student Retention Student Success

Abstract

This report distills guidance from iPASS grantees on how to move forward with a transformative technology-based planning and advising project, with a specific focus on advising transformation, faculty engagement and predictive analytics. 

The focus of the work was in three areas:

  • Education planning: Guiding students to select courses and programs of study that are most efficient and relevant to completing a degree or credential that meets their academic goals.

  • Counseling and coaching: Connecting students to on- and off-campus resources and allowing students and advisors to monitor progress, provide ongoing feedback and create personalized action plans for educational success.

  • Risk targeting and intervention: Affording faculty, advisors and administrators the ability to better predict and report course failure and program stop-out in order to support timely and effective interventions.


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