Administrative Systems

Four Corporate Voices: Customer Relationship Management

The EDUCAUSE Enterprise IT Program asked four corporate members to share their advice about implementing customer relationship management systems in higher education, including critical features, required culture change, and privacy concerns that will need to be addressed for success.

Top 10 IT Issues, 2023: Foundation Models

The EDUCAUSE 2023 Top 10 IT Issues help describe the foundation models that colleges and universities will develop next year and beyond, acting on what was learned in the pandemic and framed by the three building blocks of leadership, data, and work and learning.