Abstract
IT accessibility is the ongoing process by which an organization ensures its current and future IT can be used effectively by everyone, including individuals with disabilities. Higher education has ethical and legal obligations to ensure that programs and services are accessible to all learners and employees, and as IT plays an increasingly integral role in higher education, whether IT is accessible can have a major impact on student success. Accessible IT works by complying with accessibility standards, enabling users with disabilities to fully participate. The need to ensure accessible IT has resulted in a greater focus on universal design—the process of designing a product, service, course, or environment in a way that works well for a broad spectrum of users.