Today’s higher education IT organization needs a “lean and mean” cadre of staff who possess skills that are both deep and broad. Recruiting and developing the right team is an endeavor requiring much time, effort, and resources. How then do you make the most of this investment and retain the individuals who provide so much value to the IT organization? This research bulletin uses data from ECAR’s study on the higher education IT workforce to provide CIOs and managers with an understanding of the demographic makeup of today’s higher education IT staff; the professional activities and skills staff consider important to their success; factors that underlie staff retention; and recommendations for creating a better work environment, increasing staff motivation, and facilitating staff retention.
Citation for this Work: Bichsel, Jacqueline. Retaining Your IT Staff: Insights from the ECAR Workforce Study for Higher Education CIOs and IT Managers. Research bulletin. Louisville, CO: ECAR, August 14, 2014. Available from http://www.educause.edu/ecar.
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