Smaller and Restructured: How the Pandemic Is Changing the Higher Education IT Workforce

Smaller and Restructured: How the Pandemic is Changing the Higher Education IT Workforce

 

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One of the most salient consequences of the COVID-19 pandemic on higher education has been a reduction and reorganization of the workforce. In this report, we share the voices of senior IT leaders surveyed in October 2021, and focus on respondents’ open-ended descriptions of the impact of the pandemic on their units and on plans for reorganization.

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Size of the IT Workforce

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Most respondents (42%) reported that during 2021 their IT organization got smaller, but 26% of respondents indicated that their IT organization grew.

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Plans for IT Reorganization

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In the face of staff turnover and new service needs, IT units are evolving "to support the new normal" and "to support the students and workforce of the future."

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Resources for Action

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Get access to additional resources, trainings and mentorship opportunities.

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Reports and Supporting Materials