One of the most salient consequences of the COVID-19 pandemic on higher education has been a reduction and reorganization of the workforce. In this report, we share the voices of senior IT leaders surveyed in October 2021, and focus on respondents’ open-ended descriptions of the impact of the pandemic on their units and on plans for reorganization.
Size of the IT Workforce
Most respondents (42%) reported that during 2021 their IT organization got smaller, but 26% of respondents indicated that their IT organization grew.
Plans for IT Reorganization
In the face of staff turnover and new service needs, IT units are evolving "to support the new normal" and "to support the students and workforce of the future."
Resources for Action
Get access to additional resources, trainings and mentorship opportunities.
Reports and Supporting Materials
- Smaller and Restructured: How the Pandemic Is Changing the Higher Education IT Workforce
CIO Reporting Lines Report
(coming August, 2022)