Exceptional Experiences: How South Texas College Transformed Advising Using Technology and Data

Abstract

South Texas College (STC) has been working toward greater student success since the national conversation shifted two decades ago to focus on student achievement.

The STC strategic plan aims for the college to continue to improve how it serves the community to ensure that every student “experiences exceptional.” One approach is to build a culture and processes that guarantee support and engagement for all students. For STC, this means continuing to explore what different student populations need to achieve their goals. Two examples show how the college is working collaboratively to personalize the student experience: by working with adult learners and continuing education students.

As part of the  Advising Success Network, this case study showcases how STC was able to communicate with students earlier in their academic journeys how to map out degree plans and perform self-advising tasks.

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